Shaheen Citrus — Refund Policy

Shaheen Citrus — Full Refund Policy

100% Full Refund

We fully trust our Sargodha kinnow quality. If anything about your order is unsatisfactory — taste, freshness, damage, or quality — we will issue a full refund.

What qualifies for a refund

Full refund applies when your order has any of the following issues:

  • Damaged or bruised fruit
  • Bad taste or off flavour
  • Not fresh / spoiled on delivery
  • Product not matching the description

How to claim

  1. Take a clear photo or short video showing the issue.
  2. Send it via WhatsApp within 24 hours of delivery.
  3. Our team will review and process your refund.
1
Send evidence on WhatsApp
No need to return the fruit.
2
We verify quickly
3
Full refund issued
Within 2–3 working days.